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Warranty Policy

Warranty Policy

BatteryRush.com provides the following warranty to orders placed complying with our company’s Terms and Conditions.

Warranty Policy:

We will replace all batteries that failed to operate due to performance or defects in material. BatteryRush.com offers a warranty of 1-year on standard Sealed Lead Acid and UPS batteries, 3 years for High Rate UPS batteries  5 years for Emergency Ballasts and 6 months for Powersports batteries..
 
The warranty period is counted from date of receipt of the product. Under warranty we can only replace items with identical or better-designed products. The warranty period does not renew after the replacement product is received. To qualify for replacement under warranty a battery must be in an unaltered condition. When a warranty is claimed, the original packing slip and invoice are needed.

Warranty Exceptions:

BatteryRush.com warranty does not apply to batteries failed to operate due to extreme or inappropriate usage, improper charging or application. Warranty will be voided if a product has been left at a charge level, lower than what is considered minimum for the battery to perform effectively when installed.

We do not replace a product due to short circuits or damaged applications. A physically damaged battery can be replaced in 7 days time, assuming that the damage has occurred during transportation.

BatteryRush.com reserves the rights to deem any warranty requests, if a return is requested, but the process has not completed.

Any items that are exported are not covered by our warranty policy.

Warranty Procedure:

If you request a replacement under warranty, you may be asked to provide us with the battery’s readings taken with a voltage meter. BatteryRush.com keeps the right to test a battery when returned and to refuse replacing if any of the above exceptions are found.All shipping costs related to replacing a C&D battery under warranty are covered by the buyer.

 

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